FAQ

No, if you are subject to withholding tax, it is a legal obligation of your employer.

Important: if you are subject to ordinary subsequent taxation, you are not subject to withholding tax.

Your employee must contact Chèque service directly, who will draw up the document.

Important:

• Check that the salary declarations are up to date.
• You can obtain them directly from the online salary declaration platform (your employee can also do this if their account is active).
• Don't forget to sign the certificate when it is generated from the platform.

The right to paid leave for the other parent begins on the day the child is born. 

The other parent's leave:

• lasts 14 calendar days (including weekends), or 10 working days if taken as individual days
• must be taken within 6 months of the birth
• is paid leave covered by loss of earnings compensation (APG)

Important: any days not taken after 6 months are lost.

To be eligible for the other parent's allowance, you must meet three conditions:

• Be the legal parent at birth, or recognize the child within 6 months of birth.
• Have been insured under the AVS for the 9 months prior to the birth.
• Have worked for at least 5 months during those 9 months.

Important: all of these conditions must be met in order to be eligible for paid leave.

Security codes can only be sent to Swiss and French mobile numbers.

Other foreign numbers do not allow access to the online account.

No, these are two separate documents:

Membership form

• Document for service check only
• Does not replace an employment contract

Employment contract

• Essential document to be drawn up separately
• Defines the working relationship between employer and employee
• A contract template is available under documents

Important : 

• The registration form covers the main points of an employment contract.
• An employment contract is essential for defining working conditions.

Contact Check Service, and we will send you a new one quickly:

• By returning the slip found in the completed checkbook to us
• By phone at 022 301 73 16 Monday through Friday from 9 a.m. to 12 p.m.
• By email

In order for us to change your employee's last name in our database, please send us a copy of their civil status certificate, which must specify their old and new names.

Important: the civil status certificate is the only document accepted for this change.

In order for us to change your last name in our database, please send us a copy of your civil status certificate, which must specify your old and new names.

Important: the civil status certificate is the only document accepted for this change.

Your LPP assets must be consolidated into a single account to facilitate calculation upon retirement. Your former employer's pension fund will send you a form that will allow you to transfer your assets to:

• your new employer's pension fund, provided you have a new job
• a vested benefits account, if you do not have a new job within six months

Important: It is not necessary to transfer your assets if your former employer already reported you via Chèque service.

The LPP (Occupational Pensions Act) is the second pillar of social security in Switzerland, complementing the AVS. It protects your employee in the event of old age (retirement), death, or disability. . 

Your employee is subject to the LPP if their annualized gross salary exceeds CHF 22'680 per contract. The contribution is shown on the pay slip.

Important :

• Affiliation is calculated per contract. 
• Contributions are often shared between you and your employee.
• If the threshold is reached, the LPP applies from the beginning of the year and retroactively if necessary. In this case, you can claim your share of the contribution.
• If your employee is affiliated at the beginning of the year or contract, your employee remains insured until the end of the calendar year or contract

By default, the DSBI applies.

To check, you can consult your pay slips or ask your employers directly. If “DSBI” is not mentioned, this means that the agreement you have with your employer applies.

Important :

• The DSBI applies by contract; only contracts with DSBI are taken into account when calculating compensation.
• Another system is possible but must be specified in your contract.
• If in doubt, contact Chèque service.

A Chèque service online account allows you to:

• Declare salaries at any time
• Ask your employee to record their working hours
• Access various documents (pay slips, calculations and statements of charges, and annual salary certificates)
• Check your balance
• Generate an invoice to fund your account
• Track your payments
• Choose your communication methods (paper or electronic)
• Communicate with Chèque service via a ticket system

By default, invoices are sent to you by mail, but you can change this setting.

To change your preferences:

1. Go to “My Profile.”
2. Go to “Notifications.”
3. Choose your preferred method:

• Online self-management
• Receipt by mail

Important:

• You can change this setting at any time according to your needs.
• If you manage your online account, you are not required to pay invoices received by mail.

There are three possible reasons:

1. Insufficient balance

• Your account balance is zero or negative (orange rectangle in the dashboard).
• You must first add funds to your account.
• A sufficient deposit will allow you to cover social security contributions in addition to declaring the salary.
• The rectangle will turn green once the account has been credited.

As a reminder, Chèque Service operates on an advance payment system for social security contributions.

2. Membership issue

• Membership form not received
• OR form not yet validated

3. Contract terminated

• An end date has been recorded for this contract