FAQ

Yes, you can manage withholding tax by registering directly with the Cantonal Tax Administration (AFC), for which you will be responsible for all the necessary steps.

As a result, you will need to declare your net salary before deduction of withholding tax to Chèque service.

This procedure must be carried out at the OCPM (Office cantonal de la population et des migrations), route de Chancy 88, 1213 Onex.  

Numerous associations also provide information and support: 

• The Swiss-Immigrant Contact Center
• Protestant Social Center 
• Support Group for Undocumented Migrants
• EPER

For healthcare: Consultation ambulatoire

Important:

• This procedure is independent of Chèque service

The registration constitutes a management mandate, in which the employer entrusts Chèque service with declaring their employees' salaries. It is an authorization granted by the employer for the management of social insurance, occupational pension plans (LPP), and withholding tax (additional mandate).

What you need to know

• The registration form must be signed by both the employer and the employee.
• Chèque service is not the employer but only manages the administrative aspects.
• Chèque service is not responsible for the working relationship or potential conflicts between employer and employee, see our terms and conditions.

• a copy of your employee's Social Security card or health insurance card
• valid identity document

For withholding tax (if applicable)

The completed and signed management mandate

A copy of your employee's residence permit

Important: the declaration will only be complete with all the required documents.

If your employee lives and/or eats at your home, this constitutes “salary in kind” which must be declared. Here are the details:

What counts as salary in kind?

• Accommodation only: $345/month
• Accommodation + food: $990/month

If your employee does not stay with you for the entire month, the calculation is made on a daily basis:

• Accommodation only: 11.50 CHF/day
• Meals (if provided):
• Breakfast: 3.50 CHF
• Lunch: 10.00 CHF
• Dinner: 8.00 CHF
• All three meals: CHF 21.50
• Accommodation + all meals: CHF 33.00/day

Important :

• They are subject to social security contributions.
• This salary in kind is part of the total gross salary.
• They appear on the pay slip.
• These amounts are set by law and must be complied with.
• If your employee is unable to benefit from them (due to vacation, illness, etc.), you must pay these amounts in cash.

It is not mandatory but strongly recommended. A resignation must be made explicitly and leave no room for doubt.

Advantages of the letter

• Confirms the end date of the contract
• Specifies the legal notice period
• Serves as proof in the event of a dispute

How to send it

• In person: have your employer sign a copy
• By mail: preferably send it by registered mail

Important:

• Keep a copy of your letter
• Keep proof of delivery or your signed copy
• Inform Chèque service of your resignation

It is important to distinguish between intentional damage or damage caused by misuse (to be proven) and damage caused by normal use or a lack of information given to the employee on how to use the equipment.

The employer is responsible for economic risks, which includes the proper use of the right tools. 

In the event of damage, there is a procedure to follow:

For the employee

• Must report the damage immediately.
• Inform the employer of the circumstances of the incident.

For the employer

• Has 30 days to claim compensation, if compensation is warranted. (i.e., if the damage was caused intentionally or through negligence)
• Must inform the employee of their intention
• After 30 days, loses the right to claim

Important:

• The 30-day period begins when the damage is discovered
• If no claim is made within this period, the employer waives all claims
• It is advisable to deal with the situation in writing

Yes, if you are subject to withholding tax, your employer is required to deduct it from your salary.

Important: your employer is simply applying tax law.

Advance payment is necessary because social security contributions must be covered before the declaration. This is how the Swiss system works: contributions must be paid before the period in question.

Important: this system guarantees the payment of social security contributions and protects your employee.

Your employer must provide you with this document. Chèque service cannot evaluate your work.

Yes, it is strongly recommended that you draw up a written employment contract; you can request this from your employer, and this document must be signed by both parties.

Why choose a written agreement?

• Ensures better understanding between the parties
• Allows for written exceptions to certain articles of the Contrat-type de l'économie domestique
• Provides protection in the event of a dispute
• Clarifies working conditions

Important :

• A contract template is available on our website.
• The worker may request written confirmation of the employment contract.
• The registration form does not replace an employment contract, but it does include the essential elements thereof.

You can grant power of attorney to a third party who will be able to manage your Chèque Service account.

Important:

• Power of attorney allows you to clearly define who can act on your behalf.
• You remain legally responsible for your account.
• Power of attorney can be revoked at any time.

No, Helsana Daily Sickness Benefits Insurance (DSBI) only pays daily allowances from the 31st day of illness to compensate for your loss of earnings during your incapacity for work.

Medical expenses must be submitted to your private health insurance. They are not covered by Helsana Daily Sickness Benefits Insurance.

Your registration will be validated when you receive official confirmation :

• By mail for paper applications 
• By email for online applications.

Salary declarations and social security contributions are taken into account from the start date of the contract, provided that salaries are declared and contributions are paid. 

Important: To obtain confirmation, first send Chèque Service the completed and signed registration form, along with the required documents.

Yes, all employment relationships must be declared from the beginning. Your employer will need to contact us to sign up for Chèque service or for more information.

Important: this is a legal requirement that ensures you have more coverage for retirement.