FAQ

There are two different situations:

Overtime

This refers to hours worked in excess of the hours agreed in the contract.

Must be compensated in accordance with the agreement with the employee.

According to the Contrat-type de l'économie domestique (CTT), Article 7, paragraph 2, Work on Sundays and public holidays.

The employee can choose between:

A 50% wage increase or paid leave with a 50% increase.

Important:

The employee's agreement is required for Sunday work.

The choice of compensation is up to the employee.

The conditions must be set out in writing.

No, these are two separate documents:

Registration form

• Document for service check only
• Does not replace an employment contract

Employment contract

• Essential document to be drawn up separately
• Defines the working relationship between employer and employee
• A contract template is available under documents

Important : 

• The registration form covers the main points of an employment contract.
• An employment contract is essential for defining working conditions.

Pay slips are available after your employer has submitted their declaration via the Chèque service online platform (provided that social security contributions are covered). To access the platform, request your activation code from Chèque service.

Your employer can also send them to you.

Important: check that the amounts correspond to your work.

It depends on your contract:

If your vacation time is not included in your salary (no vacation pay included)

• Yes, your unused vacation time must be paid.

If your vacation time is included in your salary (vacation pay included)

• No, because the pay is already included in your monthly salary.
• No additional payment is due.

Important: check your contract or pay slip to see whether your vacation is “included” or “not included.”

Chèque service issues annual salary certificates based on your declarations. The certificates are usually sent to employers at the beginning of February or the month following the end of the employment relationship, provided that social security contributions have been paid. They are also available on the online platform.

Important: If your employee's salary certificate is incorrect, please contact Chèque service.

Chèque service issues annual salary certificates based on your declarations. The certificates are usually sent to employers at the beginning of February or the month following the end of the employment relationship, provided that social security contributions have been paid. They are also available on the online platform.

Important: If your employee's salary certificate is incorrect, please contact Chèque service.

You can grant power of attorney to a third party who will be able to manage your Chèque Service account.

Important:

• Power of attorney allows you to clearly define who can act on your behalf.
• You remain legally responsible for your account.
• Power of attorney can be revoked at any time.

By default, the DSBI applies.

To check, you can consult your expense calculation. If “DSBI” is not mentioned or the amount is zero, you must have waived the DSBI. You will then need to refer to the conditions you have established (e.g., the Berne scale) or substitute the insurance. If in doubt, contact Chèque service.

Important :

• The DSBI applies by contract; only contracts with DSBI are taken into account when calculating compensation.
• An exemption is possible but must be specified in writing in your employment contract.
• Not taking the DSBI and not providing for an alternative can be very costly (payment for up to 720 days).

The registration constitutes a management mandate, in which the employer entrusts Chèque service with declaring their employees' salaries. It is an authorization granted by the employer for the management of social insurance, occupational pension plans (LPP), and withholding tax (additional mandate).

What you need to know

• The registration form must be signed by both the employer and the employee.
• Chèque service is not the employer but only manages the administrative aspects.
• Chèque service is not responsible for the working relationship or potential conflicts between employer and employee, see our terms and conditions.

Yes, retroactive registration is possible with different conditions depending on the period:

For the current year

• Declaration possible since the beginning of the year
• Full social insurance coverage

Example: in November 2024, you can declare since January 2024

For previous years

• Possible, but with additional costs (interest on arrears is charged by the AVS fund)
• Contact Chèque service for details

Important:

• The sooner you regularize the situation, the lower the costs will be
• Retroactive registration guarantees full social security coverage for your employee

Yes, however, the Contrat-type de l'économie domestique does not apply to:

• Spouses and registered partners
• Parents and children in direct line
• Spouses and partners of these persons
• Cohabiting partner

Important :

• For the family members listed above, other forms of declaration must be used.
• Contact the Office cantonal des assurances sociales for more information.

It is important to distinguish between intentional damage or damage caused by misuse (to be proven) and damage caused by normal use or a lack of information given to the employee on how to use the equipment.

The employer is responsible for economic risks, which includes the proper use of the right tools. 

In the event of damage, there is a procedure to follow:

For the employee

• Must report the damage immediately.
• Inform the employer of the circumstances of the incident.

For the employer

• Has 30 days to claim compensation, if compensation is warranted. (i.e., if the damage was caused intentionally or through negligence)
• Must inform the employee of their intention
• After 30 days, loses the right to claim

Important:

• The 30-day period begins when the damage is discovered
• If no claim is made within this period, the employer waives all claims
• It is advisable to deal with the situation in writing

Only certain expenses are deductible:

• Personal assistance costs
• Childcare costs

Important:

• Contact the Cantonal Tax Administration (AFC) for details
• Other types of domestic activities are not deductible
• Employing someone who is in an irregular situation is illegal. Do not expose yourself to prosecution by reporting this person to the authorities.