FAQ

Only certain expenses are deductible:

• Personal assistance costs
• Childcare costs

Important:

• Contact the Cantonal Tax Administration (AFC) for details
• Other types of domestic activities are not deductible
• Employing someone who is in an irregular situation is illegal. Do not expose yourself to prosecution by reporting this person to the authorities.

No, your employee is not replaced; it is up to you to hire someone else if necessary.

If you hire a replacement, you must send us a new registration form along with a copy of their Social Security card or valid ID.

Important: The replacement must be declared like any other employee. Do not accept an undeclared replacement!

Yes, you can manage withholding tax by registering directly with the Cantonal Tax Administration (AFC), for which you will be responsible for all the necessary steps.

As a result, you will need to declare your net salary before deduction of withholding tax to Chèque service.

Yes, keeping a record of hours worked is a legal requirement. Without a record, your employee's record will be used as a reference.

What to note:

• Hours actually worked
• Absences (illness, vacation, etc.)
• You can do this via the reporting platform and delegate it to your employee.

Important:

• This is a requirement under the Code of Obligations and the Contrat-type de l'économie domestique
• Useful in the event of a dispute or audit.
• Keep these records for at least 5 years.

Pay slips are available after your employer has submitted their declaration via the Chèque service online platform (provided that social security contributions are covered). To access the platform, request your activation code from Chèque service.

Your employer can also send them to you.

Important: check that the amounts correspond to your work.

Yes, retroactive registration is possible with different conditions depending on the period:

For the current year

• Declaration possible since the beginning of the year
• Full social insurance coverage

Example: in November 2024, you can declare since January 2024

For previous years

• Possible, but with additional costs (interest on arrears is charged by the AVS fund)
• Contact Chèque service for details

Important:

• The sooner you regularize the situation, the lower the costs will be
• Retroactive registration guarantees full social security coverage for your employee

Chèque service issues annual salary certificates based on your declarations. The certificates are usually sent to employers at the beginning of February or the month following the end of the employment relationship, provided that social security contributions have been paid. They are also available on the online platform.

Important: If your employee's salary certificate is incorrect, please contact Chèque service.

No, the Daily Sickness Benefits Insurance (DSBI), i.e. Helsana, only pays daily allowances from the 31st day of illness to compensate for loss of earnings during incapacity for work.

Medical expenses must be submitted to your employee's private health insurance by the employee. These are not covered by the Helsana Daily Sickness Benefits Insurance.

It depends on your contract:

If your vacation time is not included in your salary (no vacation pay included)

• Yes, your unused vacation time must be paid.

If your vacation time is included in your salary (vacation pay included)

• No, because the pay is already included in your monthly salary.
• No additional payment is due.

Important: check your contract or pay slip to see whether your vacation is “included” or “not included.”

You have two options:

1. Online

• Create your account on our website via “Join now”
• Fill in all the required fields.
• Sign the registration form that you will receive by email.

2. Paper form

• Download the registration form
• Return it completed and signed by mail or email

Important :

• If you have been a customer before, use your old employer number (contact us if necessary).
• Regardless of the registration method chosen, the signed registration form is mandatory.

This procedure must be carried out at the OCPM (Office cantonal de la population et des migrations), route de Chancy 88, 1213 Onex.  

Numerous associations also provide information and support: 

• The Swiss-Immigrant Contact Center
• Protestant Social Center 
• Support Group for Undocumented Migrants
• EPER

For healthcare: Consultation ambulatoire

Important:

• This procedure is independent of Chèque service

Yes, however, the Contrat-type de l'économie domestique does not apply to:

• Spouses and registered partners
• Parents and children in direct line
• Spouses and partners of these persons
• Cohabiting partner

Important :

• For the family members listed above, other forms of declaration must be used.
• Contact the Office cantonal des assurances sociales for more information.

• a copy of your employee's Social Security card or health insurance card
• valid identity document

For withholding tax (if applicable)

The completed and signed management mandate

A copy of your employee's residence permit

Important: the declaration will only be complete with all the required documents.