FAQ

This procedure must be carried out at the OCPM, Office cantonal de la population et des migrations, route de Chancy 88, 1213 Onex.  

Numerous associations also provide information and support: 

• Le Centre de Contact Suisses-Immigrés
• Centre Social Protestant
• Collectif de soutien aux Sans-Papiers
• EPER
• SIT Union
• UNIA Union

For healthcare: Consultation ambulatoire

Important: 

• Chèque service does not handle permit applications.

Between 8:00 p.m. and 7:00 a.m., different rates apply to the minimum wage:

This depends on the number of interruption :

• 60% of the wage for an uninterrupted shift
• 80% if an intervention is necessary
• 125% if several interventions are necessary

If the employee is required to work during this time, the salary must be increased up to 125%.

Important :

• These increases apply to the legal minimum wage.
• The rates vary depending on the interventions.
• These conditions must be specified in the contract.

No, if you are subject to withholding tax, it is a legal obligation of your employer.

Important: if you are subject to withholding tax, you have the option to request a tax adjustment. The final tax return is based on all income that Chèque service is not aware of. You may contact our partner within PRO, entreprise humaine. 

To be eligible for maternity allowance, you must meet the following conditions:

• You must have been insured with the AVS for the 9 months prior to giving birth.
• You must have been gainfully employed for at least 5 months during those 9 months.

Important:

• The duration of leave is 16 weeks (14 federal weeks + 2 cantonal weeks)
• If you return to work before the end of your leave, you will lose your entitlement to the remaining allowances

Contact Chèque service, who will order a duplicate for you. In the meantime, you can use the health insurance card.

The LPP (Occupational Pensions Act) is the second pillar of social security in Switzerland, complementing the AVS. It protects your employee in the event of old age (retirement), death, or disability. . 

Your employee is subject to the LPP if their annualized gross salary exceeds CHF 22'680 per contract. The contribution is shown on the pay slip.

Important :

• Affiliation is calculated per contract. 
• Contributions are often shared between you and your employee.
• If the threshold is reached, the LPP applies from the beginning of the year and retroactively if necessary. In this case, you can claim your share of the contribution.
• If your employee is affiliated at the beginning of the year or contract, your employee remains insured until the end of the calendar year or contract

By default, the DSBI applies.

To check, you can consult your pay slips or ask your employers directly. If “DSBI” is not mentioned, this means that the agreement you have with your employer applies.

Important :

• The DSBI applies by contract; only contracts with DSBI are taken into account when calculating compensation.
• Another system is possible but must be specified in your contract.
• If in doubt, contact Chèque service.

The process is simple: your employee must contact Chèque service to announce her expected delivery date, and the allowance application form will be sent to her shortly before she gives birth.

You can allow your employee to record their hours online.

The process

• Give your employee online access—here's how: video
• They will be able to enter their hours directly
• You will need to check and approve the entered hours 

Important:

• You keep final control over declarations; it is up to you to approve the salary each month
• You can modify the hours before approving them
• Your employee cannot modify recorded hours; only Chèque service and you have access to this feature
• This method makes it easier to keep track of hours

No, these are two separate documents:

Membership form

• Document for service check only
• Does not replace an employment contract

Employment contract

• Essential document to be drawn up separately
• Defines the working relationship between employer and employee
• A contract template is available under documents

Important : 

• The registration form covers the main points of an employment contract.
• An employment contract is essential for defining working conditions.

Social insurance provides you with everyday protection in Switzerland. It functions as a well-organized security system that supports you in the event of life's unforeseen circumstances: illness, accidents, job loss, and retirement.

The principle is simple: we all contribute together to protect each other. This system includes several complementary insurance policies:

• AVS/AI for retirement and disability
• Occupational pension plan (pension fund)
• Insurance against loss of earnings due to illness
• Accident insurance
• Unemployment insurance
• Family allowances

Each one plays its part in offering you comprehensive protection, tailored to different situations in life.

Your LPP assets must be consolidated into a single account to facilitate calculation upon retirement. Your former employer's pension fund will send you a form that will allow you to transfer your assets to:

• your new employer's pension fund, provided you have a new job
• a vested benefits account, if you do not have a new job within six months

Important: It is not necessary to transfer your assets if your former employer already reported you via Chèque service.

Your employee must contact Chèque service directly, who will draw up the document.

Important:

• Check that the salary declarations are up to date.
• You can obtain them directly from the online salary declaration platform (your employee can also do this if their account is active).
• Don't forget to sign the certificate when it is generated from the platform.

The process is simple: contact Chèque service to announce your expected delivery date and the allowance application form will be sent to you shortly before you give birth.

The right to paid leave for the other parent begins on the day the child is born. 

The other parent's leave:

• lasts 14 calendar days (including weekends), or 10 working days if taken as individual days
• must be taken within 6 months of the birth
• is paid leave covered by loss of earnings compensation (APG)

Important: any days not taken after 6 months are lost.