FAQ

Your employer must provide you with this document. Chèque service cannot evaluate your work.

This procedure must be carried out at the OCPM, Office cantonal de la population et des migrations, route de Chancy 88, 1213 Onex.  

Numerous associations also provide information and support: 

• Le Centre de Contact Suisses-Immigrés
• Centre Social Protestant
• Collectif de soutien aux Sans-Papiers
• EPER
• SIT Union
• UNIA Union

For healthcare: Consultation ambulatoire

Important: 

• Chèque service does not handle permit applications.

Social insurance is essential to protect both you and your employee. 

• Accident coverage: your employee is covered if an accident occurs during work or while commuting. Medical care and lost wages are covered.
• Long-term security: AVS/AI contributions allow your employee to build up their pension and be protected in the event of disability.
• Unemployment coverage: if you have to reduce their hours or terminate their contract, your employee benefits from financial protection.
• Legal obligation: you must comply with the law and are therefore required to declare every employee you hire.

Chèque service takes care of all the administrative procedures related to these insurances for you.

Yes, it is strongly recommended that you draw up a written employment contract; you can request this from your employer, and this document must be signed by both parties.

Why choose a written agreement?

• Ensures better understanding between the parties
• Allows for written exceptions to certain articles of the Contrat-type de l'économie domestique
• Provides protection in the event of a dispute
• Clarifies working conditions

Important :

• A contract template is available on our website.
• The worker may request written confirmation of the employment contract.
• The registration form does not replace an employment contract, but it does include the essential elements thereof.

No, Helsana Daily Sickness Benefits Insurance (DSBI) only pays daily allowances from the 31st day of illness to compensate for your loss of earnings during your incapacity for work.

Medical expenses must be submitted to your private health insurance. They are not covered by Helsana Daily Sickness Benefits Insurance.

Generating an invoice is simple:

1. Click on “load my account”
2. Choose the amount:

• Number of months desired (3 months by default)
• OR custom amount

Payment options

• Print the PDF invoice with the QR code
• Scan the QR code directly with your banking app

Security codes can only be sent to Swiss and French mobile numbers.

Other foreign numbers do not allow access to the online account.

Chèque service is reserved for employers who are tax residents of Geneva. For similar services in other cantons, please visit www.cheques-emploi-suisse.ch.

You can allow your employee to record their hours online.

The process

• Give your employee online access—here's how: video
• They will be able to enter their hours directly
• You will need to check and approve the entered hours 

Important:

• You keep final control over declarations; it is up to you to approve the salary each month
• You can modify the hours before approving them
• Your employee cannot modify recorded hours; only Chèque service and you have access to this feature
• This method makes it easier to keep track of hours

You can only create your employee account if an employer registers a contract via Chèque service. 

Your employer can send you an access code, or you can contact Chèque service to obtain your access codes.

Activate your account online here.

Important : You cannot create an account without a registered employment contract

Yes, all employment relationships must be declared from the beginning. Your employer will need to contact us to sign up for Chèque service or for more information.

Important: this is a legal requirement that ensures you have more coverage for retirement.

Between 8:00 p.m. and 7:00 a.m., different rates apply to the minimum wage:

This depends on the number of interruption :

• 60% of the wage for an uninterrupted shift
• 80% if an intervention is necessary
• 125% if several interventions are necessary

If the employee is required to work during this time, the salary must be increased up to 125%.

Important :

• These increases apply to the legal minimum wage.
• The rates vary depending on the interventions.
• These conditions must be specified in the contract.

The right to paid leave for the other parent begins on the day the child is born. 

The other parent's leave:

• lasts 14 calendar days (including weekends), or 10 working days if taken as individual days
• must be taken within 6 months of the birth
• is paid leave covered by loss of earnings compensation (APG)

Important: any days not taken after 6 months are lost.

Social insurance provides you with everyday protection in Switzerland. It functions as a well-organized security system that supports you in the event of life's unforeseen circumstances: illness, accidents, job loss, and retirement.

The principle is simple: we all contribute together to protect each other. This system includes several complementary insurance policies:

• AVS/AI for retirement and disability
• Occupational pension plan (pension fund)
• Insurance against loss of earnings due to illness
• Accident insurance
• Unemployment insurance
• Family allowances

Each one plays its part in offering you comprehensive protection, tailored to different situations in life.

If your employer provides you with accommodation, this counts as part of your salary, known as “salary in kind.” Here's what you need to know:

What counts as salary in kind?

• Accommodation only: $345/month
• Accommodation + food: $990/month

If you are not staying for the entire month, the calculation is made on a daily basis:

• Accommodation only: 11.50 CHF/day
• Meals (if provided):
• Breakfast: 3.50 CHF
• Lunch: 10.00 CHF
• Dinner: 8.00 CHF
• All three meals: 21.50 CHF
• Accommodation + all meals: 33.00 CHF/day

Important :

• They appear on your pay slip.
• They count towards your social security benefits (unemployment, retirement, etc.).
• These amounts are set by law and must be respected.
• If you are unable to take advantage of them (due to vacation, illness, or other reasons), these amounts must be paid in cash.