FAQ

It is not mandatory but strongly recommended. A resignation must be made explicitly and leave no room for doubt.

Advantages of the letter

• Confirms the end date of the contract
• Specifies the legal notice period
• Serves as proof in the event of a dispute

How to send it

• In person: have your employer sign a copy
• By mail: preferably send it by registered mail

Important:

• Keep a copy of your letter
• Keep proof of delivery or your signed copy
• Inform Chèque service of your resignation

You can grant power of attorney to a third party who will be able to manage your Chèque Service account.

Important:

• Power of attorney allows you to clearly define who can act on your behalf.
• You remain legally responsible for your account.
• Power of attorney can be revoked at any time.

No, if you are subject to withholding tax, it is a legal obligation of your employer.

Important: if you are subject to withholding tax, you have the option to request a tax adjustment. The final tax return is based on all income that Chèque service is not aware of. You may contact our partner within PRO, entreprise humaine. 

A Chèque service online account allows you to:

• Declare salaries at any time
• Ask your employee to record their working hours
• Access various documents (pay slips, calculations and statements of charges, and annual salary certificates)
• Check your balance
• Generate an invoice to fund your account
• Track your payments
• Choose your communication methods (paper or electronic)
• Communicate with Chèque service via a ticket system

Your registration will be validated when you receive official confirmation :

• By mail for paper applications 
• By email for online applications.

Salary declarations and social security contributions are taken into account from the start date of the contract, provided that salaries are declared and contributions are paid. 

Important: To obtain confirmation, first send Chèque Service the completed and signed registration form, along with the required documents.

A Chèque service online account allows you to access your documents, such as:

• Your pay slips
• Your "attestation de gain intermédiaire" (for the unemployment office)
• Your annual salary certificates

If your employer grants you access, you can record your working hours.

Communication

You can also contact us through your online account support for any information.

Your employer must provide you with this document. Chèque service cannot evaluate your work.

This procedure must be carried out at the OCPM, Office cantonal de la population et des migrations, route de Chancy 88, 1213 Onex.  

Numerous associations also provide information and support: 

• Le Centre de Contact Suisses-Immigrés
• Centre Social Protestant
• Collectif de soutien aux Sans-Papiers
• EPER
• SIT Union
• UNIA Union

For healthcare: Consultation ambulatoire

Important: 

• Chèque service does not handle permit applications.

If your employee lives and/or eats at your home, this constitutes “salary in kind” which must be declared. Here are the details:

What counts as salary in kind?

• Accommodation only: $345/month
• Accommodation + food: $990/month

If your employee does not stay with you for the entire month, the calculation is made on a daily basis:

• Accommodation only: 11.50 CHF/day
• Meals (if provided):
• Breakfast: 3.50 CHF
• Lunch: 10.00 CHF
• Dinner: 8.00 CHF
• All three meals: CHF 21.50
• Accommodation + all meals: CHF 33.00/day

Important :

• They are subject to social security contributions.
• This salary in kind is part of the total gross salary.
• They appear on the pay slip.
• These amounts are set by law and must be complied with.
• If your employee is unable to benefit from them (due to vacation, illness, etc.), you must pay these amounts in cash.

No, Helsana Daily Sickness Benefits Insurance (DSBI) only pays daily allowances from the 31st day of illness to compensate for your loss of earnings during your incapacity for work.

Medical expenses must be submitted to your private health insurance. They are not covered by Helsana Daily Sickness Benefits Insurance.

The process is simple: contact Chèque service to announce your expected delivery date and the allowance application form will be sent to you shortly before you give birth.

Social insurance provides you with everyday protection in Switzerland. It functions as a well-organized security system that supports you in the event of life's unforeseen circumstances: illness, accidents, job loss, and retirement.

The principle is simple: we all contribute together to protect each other. This system includes several complementary insurance policies:

• AVS/AI for retirement and disability
• Occupational pension plan (pension fund)
• Insurance against loss of earnings due to illness
• Accident insurance
• Unemployment insurance
• Family allowances

Each one plays its part in offering you comprehensive protection, tailored to different situations in life.

The LPP (Occupational Pensions Act) is the second pillar of social security in Switzerland, complementing the AVS. It protects your employee in the event of old age (retirement), death, or disability. . 

Your employee is subject to the LPP if their annualized gross salary exceeds CHF 22'680 per contract. The contribution is shown on the pay slip.

Important :

• Affiliation is calculated per contract. 
• Contributions are often shared between you and your employee.
• If the threshold is reached, the LPP applies from the beginning of the year and retroactively if necessary. In this case, you can claim your share of the contribution.
• If your employee is affiliated at the beginning of the year or contract, your employee remains insured until the end of the calendar year or contract

You can only create your employee account if an employer registers a contract via Chèque service. 

Your employer can send you an access code, or you can contact Chèque service to obtain your access codes.

Activate your account online here.

Important : You cannot create an account without a registered employment contract

There are three possible reasons:

1. Insufficient balance

• Your account balance is zero or negative (orange rectangle in the dashboard).
• You must first add funds to your account.
• A sufficient deposit will allow you to cover social security contributions in addition to declaring the salary.
• The rectangle will turn green once the account has been credited.

As a reminder, Chèque Service operates on an advance payment system for social security contributions.

2. Membership issue

• Membership form not received
• OR form not yet validated

3. Contract terminated

• An end date has been recorded for this contract