FAQ

Yes, vacations are mandatory. They cannot be replaced by financial compensation. They are for your rest and recovery; it is a matter of health.

Important:

• Plan your vacations in agreement with your various employers.
• You are entitled to a minimum of two consecutive weeks per year.

The right to vacation depends on age and years of service:

5 weeks of vacation for:

• Those under 20 years of age
• Employees with 20 years of service with the same employer
• Those over 50 years of age with 5 years of service with the same employer

A minimum of 4 weeks of vacation for all other cases (from age 20)

These durations are the legal minimum; your employer may grant more vacation time. This is paid vacation; you can request additional unpaid days (requires your employer's agreement). Define the number of weeks of vacation when you are hired, ideally in writing.

The deduction of tax at source is an additional service to your employee's social security declaration. Although optional through Chèque service, this procedure remains a legal obligation on your part.

If you choose to use Chèque service, please note that an additional cost of CHF 50 per fiscal year and per contract will be charged. Furthermore, the default tax rate is 7%. 

The documents and information required to mandate us are:

• The signed withholding tax management mandate
• A copy of the employee's work permit
• The salary provided must be the net amount paid after tax deduction

Important:

• This service simplifies your tax obligations, but you can also go directly through the cantonal tax administration (AFC). 
• The current commission of 2% mentioned on the administrative withholding tax mandate allows a commission to be paid to Chèque service. This commission is not payable by you; it is included in your employee's tax deduction (for example, 2% of 7% of the tax rate, or 0.14% of the taxable salary).

Your employee must contact Chèque service directly, who will prepare the necessary documents. Ensure that all salary declarations and social security payments are up to date.

Important: Your employee must have a valid work permit in order to receive unemployment benefits.

No, you are protected in the following cases: illness, accident, maternity, and also during military service, civil service, or civil protection service.

The protection period varies depending on the length of the contract:

• One month during the first year of employment
• Three months from the second to the fifth year of employment
• Six months from the sixth year onwards

During this protection period, termination of the contract is void. The protection period must be completed before the contract can be terminated.

You must apply using the registration form or by contacting us at 022 301 73 16 or directly via our contact form.

For your information, only one application can be made per family.

If your job was related to caring for or assisting a person, such as a caregiver or personal care assistant:

• The contract automatically ends on the date of your employer's death.
• For more information, contact Chèque service.

If the work is not directly related to the person (household chores, gardening, etc.), the contract does not automatically terminate. It continues without any explicit action.

Legal notice periods must be observed in the event of dismissal:

• 1st year: 1 month to the end of a month
• 2nd to 9th year: 2 months to the end of a month
• From the 10th year onwards: 3 months to the end of a month

Important :

• The heirs assume the employer's obligations
• Salary is payable during the notice period, if applicable

The process is simple:

1. Report the error to your employer
2. Your employer will contact Chèque service
3. The correction will be made based on the information provided by your employer

To find a declared job with good working conditions, we recommend our partner Ménage emploi, who will put you in touch with employers in the domestic economy.

How to proceed:

1. Contact Ménage Emploi.
2. Present your profile:
   • Your availability.
   • Your experience.
   • Your work preferences.
3. They will offer you suitable opportunities.

Important: Working legally guarantees you social security (accident, illness, retirement) and fair working conditions.

As an employee, you contribute to the following social insurance schemes from your very first franc earned:

Compulsory basic insurance

• Old Age and Survivors' Insurance, Disability Insurance, Loss of Earnings Insurance (AVS/AI/APG)
• Unemployment Insurance (AC)
• Maternity Insurance (Canton of Geneva)

These three types of insurance are solidarity-based: everyone contributes to protect everyone.

Depending on your situation

• Non-Occupational Accident Insurance (AANP) → Only if you work at least 8 hours per week for the same employer
• Occupational Pension Plan (LPP) → If your gross annual salary exceeds CHF 22'680 (2025) with the same employer
• Loss of Earnings Insurance due to Illness (APGM) → Unless otherwise specified in writing by your employer
• Withholding tax → Depending on your work permit and marital status

These contributions, which are essential for your protection and to prepare for your retirement, are detailed each month on your pay slip.

Important: Occupational Accident Insurance (AAP) is mandatory and paid for by your employer's social security contributions.

Withholding tax must be deducted from an employee's salary if:

• They hold a B/G/F/L/N work permit.
• They hold an identity card.
• They are Swiss nationals but reside abroad.
• They are minors (under 18 years of age on December 31), regardless of their nationality.

An employee is not subject to withholding tax if they are:

• A Swiss national (adult residing in Switzerland)
• Holders of a C permit
• The spouse of a Swiss national or holder of a C permit

Important:

• This list is not exhaustive. You can find more information by clicking here.
• As an employer, you are legally responsible for withholding tax
• Chèque service handles the withholding and payment on your behalf

You are subject to withholding tax if you hold one of the following work permits: 

• Permit B / G / F / L / N
• Identity card
• Swiss nationality but residing abroad
• Minor (under 18 years of age on December 31), regardless of your nationality

You are not subject to withholding tax if you are:

• Swiss national (adult residing in Switzerland)
• Holder of a C permit
• Married to a Swiss national or holder of a C permit

Important:

• This list is not exhaustive. For more information, click here.
• If you are subject to withholding tax, it will be deducted directly from your net salary.

If you are subject to withholding tax, you are required to inform your employer and provide them with a copy of your work/residence permit. Your employer can use Chèque service to manage this additional benefit.

Chèque service applies a default rate of 7%, which is why you should still declare your income to the AFC. Once you have done so, you can use a tax adjustment to recover any overpayment or pay any shortfall.

Important: your employer is responsible for managing this tax.

Contact Chèque service directly to obtain the necessary documents for all your employers who use our service. Check that all your salary declarations are up to date with your employers.

Important: You must have a valid work permit in order to receive unemployment benefits.